Please note that during a busy holiday season that the estimated shipping time is not guaranteed even for expedited delivery. However, we will ship orders as fast as possible Monday - Friday.If economy is chosen, we'll choose either UPS or USPS.
At checkout, you'll see shipping options listed as USPS/UPS Standard, Priority, or Express.Please note: We will choose either USPS or UPS to fulfill your order, based on the selected shipping method and best available service.
Your order confirmation will also display the shipping method as UPS/Standard, Priority, or Express. However, the carrier may still be USPS or UPS depending on what best fits your shipment.
U.S. SHIPPING:
Method Shipping Time Insurance Economy (Free Shipping for $120+ Orders) 4-10 Business No USPS/UPS Standard 4-7 Business days No USPS/UPS Priority Mail 3-5 Business days Yes up to $50 USPS/UPS Express (over night next business day) 2 Business days Yes up to $100INTERNATIONAL SHIPPING:
Method Shipping Time Insurance First Class Package International 20-40 Business days No DHL International 3-7 Business days Yes up to $100
Overnight Shipping - Orders placed before 11:59 PM PST will be shipped next business day via Express. If placed after 11:59 PM PST, orders will ship on the next business day.
Shipping Time - Does not include the 2 business day processing time. Shipping time begins after your order is shipped. Business days do not include Saturdays, Sundays, or US Holidays.
Insurance
Moeflavor now offers shipping insurance to protect the delivery of your package. For any orders with AfterShip Protection purchased that was marked as delivered but was not received, please submit a claim and our customer service team will reach out for further resolution.
For any packages marked as delivered but was not received without AfterShip Protection, please check with friends and neighbors if they picked up the package instead. Please also check with the shipping company or delivery person for location of the package. We are unable to cover or replace packages that were marked as delivered. All of our customers reported that they ended up finding their package.
Incorrect AddressIf a package was returned because of an incorrect address on the order or it was refused, we will only refund the cost of the item. The shipping cost will be excluded. If a package needs to be reshipped to the correct address, customer must pay the new shipping fee.